This consultation closes at 11:59 p.m. on:
December 6, 2025
Proposal summary
We are proposing to update the Director’s Directions: Minimum Requirements for Operational Plans for municipal residential drinking water systems. This update is intended to provide flexibility to organizations operating multiple connected municipal residential drinking water systems while maintaining environmental protection.
Proposal details
The Ontario Ministry of the Environment, Conservation and Parks is proposing updates to the Director’s Directions: Minimum Requirements for Operational Plans (the Director’s Directions).
The Director’s Directions set out the minimum requirements for preparation and content of operational plans that are developed for municipal residential drinking water systems. To learn more about how Ontario regulates municipal residential drinking water systems, visit municipal drinking water systems: licensing, registration and permits.
An operational plan is the documentation of a quality management system developed to conform to the requirements of Ontario’s Drinking Water Quality Management Standard (DWQMS).
The proposed updates will provide flexibility to organizations operating multiple connected municipal residential drinking water systems. Where these systems are operated as one, organizations will have the option to prepare a single operational plan (item 3.0.5 in the draft Director’s Directions). These systems will still have to meet all content requirements for operational plans and will continue to be subject to all other water safety and quality requirements for municipal drinking water systems.
Administrative updates to the Director’s Directions are also proposed that include:
- adjusting the version control requirements for operational plans to acknowledge that both controlled and uncontrolled copies may exist in either physical or electronic formats (item 3.3.1)
- clarifying requirements when an operating authority submits a copy of an operational plan to the ministry on behalf of the system owner (item 3.3.2)
- updating Schedule C to remove notes and include reference to the version of the form available in the Central Forms Repository: “Schedule C – Director’s Directions for Operational Plans (Subject System Description Form)”
Supporting materials
View materials in person
Some supporting materials may not be available online. If this is the case, you can request to view the materials in person.
Get in touch with the office listed below to find out if materials are available.
Connect with us
Contact
Christopher Manning
135 St Clair Ave West
1st Floor
Toronto,
ON
M4V 1P5
Canada
Comment
Let us know what you think of our proposal.
Have questions? Get in touch with the contact person below. Please include the ERO number for this notice in your email or letter to the contact.Read our commenting and privacy policies.
Submit online
Submit by mail
Contact
Christopher Manning
135 St Clair Ave West
1st Floor
Toronto, ON
M4V 1P5
Canada