Improving the Environmental Registry of Ontario

ERO number
013-2208
Notice type
Policy
Posted by
Ministry of the Environment and Climate Change
Transferred to
Ministry of the Environment, Conservation and Parks
Notice stage
Decision
Decision posted
Comment period
February 26, 2018 - June 26, 2018 (120 days) Closed

This consultation was open from:
February 26, 2018
to June 26, 2018

Decision summary

Thanks to your feedback, we made a number of improvements to the Environmental Registry of Ontario. The new look, better search capabilities, clearer information and custom notifications will make it easier to find and comment on environmental issues that matter to you.

Decision details

The new Environmental Registry of Ontario

In February 2018, we launched this new beta site with you – the user – in mind.

Compared to the old Environmental Registry, this site has:

  • a fresh look and feel
  • improved commenting
  • more clearly written notices
  • expanded account functions
  • better search tools

Since we launched this beta site, we’ve been working hard to test the basic functions for policy, act and regulation notices and tweak them based on your feedback. We’ve also added some new features and continue to expand and improve the site.

Notices for instruments (e.g. permits, approvals and orders) are still posted on the old registry. They’re coming here soon.

We will remove the beta label once all the registry's functionality is in place.

Read about our process to develop the new registry.

What’s new

We made lots of changes based on your feedback. Read about them in the effects of consultation section.

We also recently added new notice types to the beta site. In addition to the usual notices for consulting on policies, acts and regulations, you can also use the beta site for:

  • bulletins (we called these “information notices” on the old registry)
  • exception notices for policies, acts or regulations
  • policy, act or regulation notices where consultation is not legislatively required – this is a brand new feature!

Read more about the consultation process and types of notices.

Comments received

Through the registry

4

By email

0

By mail

0
View comments submitted through the registry

Effects of consultation

How we consulted

In addition to the comments we received through this notice, we also collected feedback through:

  • an online survey
  • hands-on sessions to test the user experience (in-person and remotely)

The user experience testing included hands-on sessions with internal and public users with varying degrees of experience using the old Environmental Registry.

We received very constructive and helpful feedback through all avenues of consultation.

Specific comments can be grouped into four general categories:

  • site aesthetics – such as the font choices and sizes and how search results are displayed
  • general usability and features – while mostly positive, key suggestions included adding email notifications for keywords and notice updates, being able to attach supporting documents to comments, adding a “next” button to the comment page and fixing a bug with the “follow a notice” feature
  • search functions – many people reported that searching the beta site is a significantly better experience than searching the old registry; key suggestions included being able to use more than one filter at a time (e.g. searching for only policy proposals posted by a certain ministry) or more than one option within a filter (e.g. limiting a search to two ministries) and improving tools to search within a particular timeframe
  • understanding what’s on the beta site – some users were confused about what is on the beta Environmental Registry of Ontario versus the old site and why we are running two sites simultaneously

Read the comments submitted through the registry or view a summary of the survey results.

Survey trends

For the most part, we heard that the new registry looks much better and is easier to use than the old site.

Feedback that was more critical tended to be from people who had more experience with the old registry. This is often a challenge when introducing significant changes to experienced users who are used to doing things a certain way. The transition is difficult.

We value feedback from all users and will continue to work closely with them to improve the site.

What we changed

We’ve been fine-tuning the site regularly since it was launched to address your feedback.

So far, we:

  • fixed bugs so the “follow a notice” function works properly
  • added email notifications for when:
    • you submit a comment
    • your comment is moderated
    • we post a decision or update on a notice you follow
  • introduced a weekly digest email to let you know about new or changes to notices related to the keywords you follow
  • improved several search features to allow you to find a notice faster through the keyword search and use multiple filters to search results
  • tweaked the desktop and mobile design to make the site even more accessible
  • added content to clarify what’s on the beta site and to explain the beta process and why we’re running two registries at the same time

What’s next

We’re continuing to address your feedback, including:

  • adding a “next” button when viewing comment and adding search bars to several pages
  • fixing and reintroducing the pop-up calendar to select a date range for searching
  • researching and working on a solution for you to be able to attach files to comments

In the coming months, we also plan to:

  • add notices for instruments (e.g. permits, approvals and orders)
  • add a map, where you’ll be able to find notices about environmental initiatives in your community
  • migrate the notices from the old site and decommission it

Your feedback

The beta site is a work in progress and we still want to hear your feedback.

You can still take this short survey to let us know your thoughts or send us your comments directly.

Supporting materials

View materials in person

Some supporting materials may not be available online. If this is the case, you can request to view the materials in person.

Get in touch with the office listed below to find out if materials are available.

Environmental Bill of Rights Office
Address

40 St. Clair West
12th Floor
Toronto ON M4V 1M2
Canada

Office phone number

Connect with us

Contact

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We will send you email notifications with any updates related to this consultation. You can change your notification preferences anytime by visiting settings in your profile page.

Follow this notice

Original proposal

ERO number
013-2208
Notice type
Policy
Posted by
Ministry of the Environment and Climate Change
Proposal posted

Comment period

February 26, 2018 - June 26, 2018 (120 days)

Proposal details

Your feedback

We want to hear your feedback on the new and improved Environmental Registry.

Take this short survey to let us know your thoughts.

What’s new

We spent the past few months creating a new registry with you - the user - in mind.

On top of the updated look and feel, we’ve:

  • improved commenting
  • written notices more clearly
  • expanded registry account functions
  • incorporated notifications
  • made the search tool easier to use

We will add more features throughout 2018.

Read about our process to develop the new registry.

Using the new registry

We’ll post any new policy, act or regulation notices on this registry going forward. You’ll be able to read them and comment here from now on.

For now, instrument notices will still be posted on the old registry. They’re coming here shortly.

Previously-posted notices will still be available to read on the old registry. In mid-2018, we’ll retire the old site and migrate all previously-posted notices over to this one.

Beta version

The registry is currently in beta. This means you can test out and use key features of the site while we make tweaks and improvements using your feedback.

We will remove the beta label once all the registry's functionality is in place.

Supporting materials

View materials in person

Some supporting materials may not be available online. If this is the case, you can request to view the materials in person.

Get in touch with the office listed below to find out if materials are available.

Environmental Bill of Rights Office
Address

40 St. Clair West
12th Floor
Toronto ON M4V 1M2
Canada

Office phone number

Comment

Commenting is now closed.

This consultation was open from February 26, 2018
to June 26, 2018

Connect with us

Contact